CUSTOMER SERVICE
Our customers are very important to us and we want you to be happy with your order. We will make every effort to ship your order as quickly as possible. Most orders will be processed daily, with the exception of holidays or normal closed hours.

SECURE SHOPPING
Order on-line at Small Towne Quilts with complete confidence on our secure website. Small Towne Quilts does not share or sell your personal information or email address. This information is used strictly for processing your order.

METHOD OF PAYMENT
All prices are in U.S. Dollars. We accept Visa and Mastercard. If you do not wish to give your credit card information on-line, call us toll free at 1-888-871-7486 to verbally give your credit card information or leave a message.

SHIPPING CHARGES-Priority Mail
We only charge actual shipping charges, no handling fees.
Orders are shipped by U.S Priority Mail or U.S. Priority Flat Rate, whichever is less expensive. We are not responsible for damaged, lost or stolen items. Insurance can be purchased if requested. Please allow 5-7 business days for delivery. You will receive confirmation email when your packaged has been shipped.
$4.80 Flate Rate envelope-approx. 4-5 yards of fabric
$9.80 Flate Rate Box-ups to 15 yards of fabric
$12.95 Large Flate rate box

INTERNATIONAL SHIPPING will be based on international rates from the U.S. Post Office

REFUNDS
Books, patterns, quilt kits, and any other copyrighted material cannot be returned for refund. If you are displeased with your order for any reason, please contact us immediately so we can remedy the problem.

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Small Towne Quilts, LLC
124 E. Main Street
Palouse, WA 99161
509-878-1253
1-888-871-7486